How Can We Help?

It's simple! We provide each unit with a bin to place outside their door. Residents place their trash in the bin by 8 PM on collection nights, and our uniformed valets collect it during our evening window (8 PM - midnight). We transport all trash to your property's dumpster, so residents never have to make that walk.

We proudly serve multifamily communities throughout Orlando, including:

• Central Florida: Orlando, Winter Park, Kissimmee, Sanford
• Tampa Bay: Tampa, St. Petersburg, Clearwater, Brandon
• South Florida: Miami, Fort Lauderdale, West Palm Beach, Boca Raton
• Northeast: Jacksonville, St. Augustine, Gainesville

Use our service area checker or contact us to confirm coverage.

We can typically begin service within 7-14 days of signing your agreement. This includes:

• Property walkthrough and route planning
• Bin delivery to all units
• Resident notification and welcome materials

Need it faster? We offer expedited setup for an additional fee.

We work with properties of all sizes! From boutique communities with 20 units to large complexes with 500+ units. Our pricing scales based on unit count, and we offer volume discounts for larger properties.

Collection frequency is customizable:

• Most Popular: 5 nights/week (Sunday-Thursday)
• Options: 3, 4, 6, or 7 nights available

We'll help determine the best schedule based on your resident count and preferences.

Our standard collection window is 8 PM to midnight. Residents must have their trash out by 8 PM on collection nights. This evening schedule avoids disturbing residents during dinner hours.

Yes! We provide high-quality, durable bins to every unit—at no extra cost. Bins are cleaned regularly and replaced free if damaged.

Absolutely! We offer recycling as an add-on to any plan with separate recycling bins and collection 1-3 nights/week.

We observe 6 major holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Holiday schedules are communicated in advance.

If a resident misses the 8 PM cutoff, they wait until the next collection night. We recommend setting a phone reminder until it becomes habit!

• Essential: $10/unit/month (3 nights/week)
• Standard: $12.50/unit/month (5 nights/week) — Most Popular
• Premium: $15/unit/month (7 nights/week + extras)

Volume discounts up to 15% for 200+ units! Use our quote calculator for exact pricing.

No hidden fees, ever. Your price includes bins, cleaning, collection, and transport. Optional add-ons (recycling, bulk removal) are clearly priced separately.

No long-term contracts required. We offer month-to-month service. Cancel anytime with 30 days notice.

We accept ACH bank transfer (preferred), credit card, or check. Invoices sent on the 1st, due by the 15th. Custom billing cycles available.

We bill the property management company directly. You choose how to bill residents—include in rent, as a utility fee, or bill separately.

Standard & Premium plans include monthly service reports with statistics and compliance summaries. Premium adds real-time tracking and instant issue notifications.

Yes. All team members undergo comprehensive background checks, are covered by full liability insurance and workers' comp, and wear branded uniforms with ID badges.

24/7 dedicated support line for property managers. Most issues resolved within 24 hours. Our 90-day guarantee ensures satisfaction or you can cancel.

Yes! We offer bulk removal for move-in/move-out situations and dumpster overflow. Preferred rates for regular clients.

Place trash in the provided bin and set it outside your door by 8 PM on collection nights. Make sure the lid closes completely and bring the empty bin back inside after collection.

Allowed: Bagged kitchen waste, small boxes (broken down), general household items that fit with lid closed.

NOT Allowed: Hazardous materials, liquids, sharp objects (unless safely contained), extremely heavy items.

Contact your property management office. Replacement bins are typically delivered within 48 hours and are free for normal wear and tear.

Valet trash is typically a community-wide amenity. Individual opt-outs are generally not available since it's included in rent/fees. If you have concerns, speak with your property manager.